Awhile back I wrote about my frustrations with Intuit's WillExpert program, and came to some harsh conclusions. In all fairness, I must update that judgment. I gave the program one more shot today, still couldn't get it to print, and then grasped the final straw -- a call to tech support.
I hate calling in for support because I usually end spending hours on the phone. My negative feelings were bolstered when the automated call system told me that Intuit no longer provided telephone support for WillExpert and that I should email my problem in.
What the heck, I did just that, and was pleasantly surprised to receive a response in a few hours with instructions that solved the problem. Thanks!
Posted by Paul at September 25, 2007 06:58 PM